Customer service
How can we help you?
Order status
If you have ordered sheet material, your order confirmation will indicate when you can expect your package. The evening before delivery, you will receive a track & trace code or a time indication when your parcel will be delivered by e-mail. Will your order be delivered by DACHSER? Then you will be contacted by phone to schedule the delivery. If you have ordered a TOSIZE Furniture cabinet, we will send you an update as soon as the cabinet is handed over to the carrier.
Check the status of your order here
We do our best to get your order delivered on time, but unfortunately, we have no control over our carrier's process.
Frequently asked questions
All answers at a glance